Agentic
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How agentic AI is transforming customer experience
The pandemic forced a rapid transformation in customer service, pushing companies towards automation almost overnight. In that scramble, chatbots became…
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AI Agents on Social Platforms: Where Engagement Meets Automation
Social platforms are no longer just places to post and scroll. They’ve become business battlegrounds where customer service, sales, and…
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How AI agents could make super apps viable in the West
Western markets never really got along with super apps the way the APAC market did. With AI agents in the…
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What does agentic AI mean for programmatic advertising?
Developments in Machine Learning and AI, supported by Large Language Models (LLMs), have made programmatic advertising faster and smarter in…
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Cognigy Reaches Microsoft Solutions Partner with Certified Software, Empowering Azure Customers with Agentic Enterprise AI Agents
Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announced it has achieved…
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Agentic AI at Work: The Future of Enterprise is Autonomous
What if your business could run itself, at least in part? Agentic AI is making that question more than just…
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Starburst Unveils New AI Platform Capabilities to Accelerate Enterprise AI and Agents
 Starburst, the data platform for apps and AI, today announced a comprehensive set of product innovations across its flagship offerings:…
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From Insight to Activation: 4 Ways AI is Powering CX
AI models are only as effective as the data that fuels them. When it comes to AI-enhanced customer experiences (CX),…
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Unlocking AI Agents in Construction: Big Promise, Big Prep
Many of us have seen firsthand the capabilities of Generative AI in the construction arena. Whether it’s in the area…
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